Reimbursement of the entry fee
Due to Corona we had to cancel the real 2020 Generali Cologne Marathon.
In case you have not replied yet please tell us what to do with your entry fee.
One of these options can be selected:
- reimbursement of the entry fee less an administration fee * (marathon € 18, half marathon and relay team marathon € 16)
- solidarity contribution of 75 or 50 percent of the paid entry fee (i. e. reimbursement of 25 or 50%)
- complete relinquishment of the entry fee. In return you will get a special discount for 2021.
- complete relinquishment of the entry fee and all additional orders (separate request for the finisher shirt). In return you will get a special discount for 2021.
* Note: The administration fee includes proporationate, already paid costs, e. g. for participant management, registration, cancellation costs for already ordered service providers, lease, staff etc.
How will the refund work?
Please tell us asap via the edit link we sent in one of the emails since the cancellation of the race which option to is the right one for you. When clicking on this link you will see the different options for the refund. Thank you very much.